You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
Home > Eyesoft - Documentation > Generic - Docs > General - Error on letter import
General - Error on letter import
print icon

In this short guide we will see how to solve the error that occurs when trying to import a letter without having assigned the patient to the doctor.


1. Error 


If this message appears


2. Patient verification.


To solve the problem, assign the patient to a doctor and then try the import again.



3. Set the reference doctor in the patient card.


If the doctor is not set, follow the steps below:


a. Edit the patient by clicking on the edit button.
b. In the "Patient Assignment" box, select the correct doctor from the drop-down menu.
c. Save with the "OK" button
d. Try the letter import again.


0 out of 0 found this helpful

scroll to top icon