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Home > Eyesoft - Documentation > Generic - Docs > IT - Eyesoft Documents not connected
IT - Eyesoft Documents not connected
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  • Problem


  • Documents such as letters and images cannot be seen or opened in Eyesoft


  • Solution


  • If this folder is not available on your desktop




  • Option 1: Automatic Connection
    • Perform a reboot of the Mac/computer


  • Option 2: Manual connection
    • Click on any free spot on the desktop and simultaneously press the texts shown below.





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