In this short guide we will see how to solve the error that occurs when trying to import a letter without having assigned the patient to the doctor.

1. Error 

If this message appears
 

2. Patient verification.

To solve the problem, assign the patient to a doctor and then try the import again.

3. Set the reference doctor in the patient card.

If the doctor is not set, follow the steps below:

a. Edit the patient by clicking on the edit button.
b. In the "Patient Assignment" box, select the correct doctor from the drop-down menu.
c. Save with the "OK" button
d. Try the letter import again.