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Home > Eyesoft - Documentation > Generic - Docs > IT - Eyesoft Documents not connected
IT - Eyesoft Documents not connected
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Alessandro Orsenigo
Oct 31, 2023
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  • Problem

 

  • Documents such as letters and images cannot be seen or opened in Eyesoft

 

  • Solution

 

  • If this folder is not available on your desktop

 

 

 

  • Option 1: Automatic Connection
    • Perform a reboot of the Mac/computer

 

  • Option 2: Manual connection
    • Click on any free spot on the desktop and simultaneously press the texts shown below.

 

 

 

 

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