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Home > Eyesoft - Documentation > 02 - Billing - Documentation > Medidata > Medidata - Email Notifications - Errors&Solutions
Medidata - Email Notifications - Errors&Solutions
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1. Mail from Medidata

 

Incoming medidata mails can sometimes be tricky and many times the error is not clear, but usually the important part of identifying the error is as follows.

 

  • The value of the element "xx" is invalid


The error in the invoice is almost always reported in this part.

 

 

  • The valute of city is not valid

 

If this error is found, this information must be entered in the insurance file.

 

 

This error indicates that the data highlighted in the screenshot below are missing and should be entered

 

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